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If you're experiencing issues with QuickBooks Online freezing or becoming unresponsive, it can be frustrating and impact your productivity. Here are some common causes of QuickBooks Online freezing and some solutions to troubleshoot the issue:

1. Internet connection issues: Slow or unstable internet connections can cause QuickBooks Online to freeze. Ensure that you have a fast and reliable internet connection.

2. Browser compatibility issues: Make sure you are using a supported browser and that it is up to date. You can check the supported browsers for QuickBooks Online on their website.

3. Browser cache and cookies: Clear your browser cache and cookies, as this can help resolve issues with QuickBooks Online keeps freezing. You can usually do this in your browser's settings.

4. Too many open windows or tabs: Having too many windows or tabs open while using QuickBooks Online can use up system resources and cause it to freeze. Close any unnecessary windows or tabs.

5. Corrupted data: If your QuickBooks Online company file is corrupted, it can cause the software to freeze. Try running the QuickBooks Online diagnostic tool or contact QuickBooks support for assistance.

6. System requirements: Make sure your computer meets the minimum system requirements for QuickBooks Online. Check the system requirements on the QuickBooks website.

7. Third-party apps or add-ons: Some third-party apps or add-ons can conflict with QuickBooks Online and cause it to freeze. Try disabling any unnecessary add-ons or plugins.

8. Browser extensions: Certain browser extensions or plugins can also cause QuickBooks Online to freeze. Try disabling any extensions that you don't need.

If none of these solutions work, contact QuickBooks support for further assistance. They may be able to identify any underlying issues with your system or provide more advanced troubleshooting steps. Remember to always save your work and data regularly while using QuickBooks Online to prevent loss of information in case of freezing or crashing.